Question 1

I've purchased my tickets online, how do I book a day and a time?

Accepted Answer

No need to book a day or time, just turn up and show your ticket at the ticket box.

Question 2

Can I skip the queue if I purchase tickets online?

Accepted Answer

No, your tickets must be redeemed at the ticket box.

Question 3

How many people can fit in a gondola?

Accepted Answer

Each gondola has a maximum weight limit of 360kg dispersed over a number of patrons.

Question 4

How long does a ride last?

Accepted Answer

Each ride will last between 8 - 10 minutes.

Question 5

Can I bring my pet for a ride?

Accepted Answer

Only services animals in uniform are allowed the ride.

Question 6

Are there any restrictions for children?

Accepted Answer

Children must be older than 11, and taller than 140cm to ride alone.

Question 7

I purchased a souvenir photo and am having trouble downloading it

Accepted Answer

Click THIS LINK (www.sharepix.com.au/msw)and type in your code to get access.

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